Privacy Policy

Privacy Policy

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use any of our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at our all Apps unless otherwise defined in this Privacy Policy.

INFORMATION COLLECTION AND USE

For a better experience, while using our Service, we will require you to provide us with certain personally identifiable information, including but not limited to

  • First Name
  • Last Name
  • Email Address
  • Phone Number

The information that we request will be retained by us and used as described in this privacy policy.

We do collect the following sensitive information when you use or Sign up on our App

We collect your location data to enable

 

The app use third party services for social login like Facebook and Apple Login that collect information used to identify you. We capture User email and Name from social login if user has chosen it to be disclosed while performing a social login.

Link to privacy policy of third party service providers used by the app

LOG DATA

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

COOKIES

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

SERVICE PROVIDERS

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

SECURITY

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

LINKS TO OTHER SITES

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHILDREN’S PRIVACY

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

DELETE ACCOUNT

User can remove all their data from the system by deleting the account from profile page in mobile app.

Once you delete your account:

  • All your data will be purged from the system. Your profile image, email, phone number, social logins including facebook login and all booking history, everything will be permanently removed.
  • Deleted user data and account are irrecoverable.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-12-21

CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at

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platinum Membership
R13.500 pa
  • Welcome Gift set worth R2000
  • 5x Free Signature Facial or Peel/Diamond Microdermabrasion.  
  • 5x Signature Massage.
  • 5x Signature Pedicures. —Body scrub
  • Unlimited Manicures (12 months)
  • Unlimited Eyebrow wax and tint.
  • 30% off Vela shape. – 30% off Spa Services. 
  • 30% Off Laser hair removal. – Over R 4000 savings
  • 20% Gift voucher purchase for a friend all year around.
  • Accumulate 3000 points and receive a R300 voucher
  • Exclusive Club offers.
  • VIP Status-Giving you priority bookings.
  • An option to be serviced solo in the spa but on arrangements, book 48hrs in advance to avoid disappointment. Sundays are strictly for VIP between 11am to 5pm
  • You have an option of being the only one at a spa with our staff provided you book 72 hrs prior
  • You still have to book for every service.
  • Preference whenever you make a booking
  • Make use of the facility subject to availability Pool, Garden, and Jacuzzi.
  • Bring up to 10 Guests to enjoy facilities at the spa with you
  • Corkage fee still applicable for any group if you bring your own food and drinks, 100 per person
  • Use all your services to gift someone, we can deliver the
  • Vouchers to your guest provided they are within 10km radius from the Spa
  • If you join us for your birthday ,you will receive a Gift worth R950, or we will issue a gift worth R300 if you won’t be spending time at Grandeur on your special day.
  •  10% on any Event Packages
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Gold Membership
R8500 pa
  • Free Welcome gift to the Value of R1200
  • 4x Targeted Facials or Peels.
  • 4x Full Body massages.
  • 4x Pedicures.  4x Manicures.
  • 25% off Spa services.
  • 10% off Gift voucher purchases for a friend all year around.
  • Make use of the facility subject to availability Pool, Garden and Jacuzzi
  • On your birthday receive a Gift to the value of R350 OR R800 if you spend your birthday with us
  • R200 Gift voucher each time you reach 2000 points.
  • You may invite up to 4 guest to make use of the facilities of the Spa with you
  • Corkage fee applicable R100 per person should you wish to bring food and drinks
  • Exclusive club special offers.